November 29-30 & December 1, 6-8, 12-15 & 18-22, 2024
Climb aboard The Polar Express™ for a Christmas memory you’ll cherish forever! Dressed in your pajamas, kick off this two-hour immersive experience with a live performance of the Hot Chocolate song and dance, and receive the First Gift of Christmas, a silver sleigh bell, from Santa! Upon your arrival at the North Pole, his helpers will greet you and invite you to enjoy crafts, make s’mores, shop for themed goodies, and have your picture taken with Santa!
Select your tickets!
Ticket Types
| Amenity | Gold | Silver | Bronze |
|---|---|---|---|
| Heated Cars & Padded Seats | X | X | X |
| Pictures with Santa | X | X | X |
| A Silver Bell Delivered by Santa | X | X | X |
| Hot Chocolate & Sugar Cookie | X | X | X |
| Live Performances | X | X | X |
| Sing-a-long Carols | X | X | X |
| Assigned Seating | X | X | |
| Family Quad Seating (two facing bench seats) | X | ||
| Booths with Tables & Individual Plush Seats | X | ||
| Souvenir Polar Express™ Mug | X | ||
| Wheelchair Accessible | X | ||
| 10% discount for B&O Members | X |
Pricing:
Gold
• Booth: $460/group of 4
• Adult Individual Seat: $110
• Child Individual Seat: $100
Silver
• Quad Bench Seats:
$360/group of 4
Bronze*
• Adult Individual Seat: $80
• Child Individual Seat: $70
*10% discount available for B&O Members
Plan Your Visit
New in 2024: Add to Your Event Experience!
Enhance your North Pole experience after you ride The Polar Express™! These items can be added to your ticket purchase – Save 15% when you bundle all 3!
- Santa’s Sleigh Ride – Climb aboard this kid’s ride located outside of the North Pole.
- S’mores at the Candy Cane Café – Gather your family around one of our fire pits and enjoy S’mores for the holidays.
- Your very own Polar Express™ Book – What better way to remember your trip than to have your own Polar Express book to take home signed by Santa himself!
Frequently Asked Questions:
Tickets must be purchased in advance for all attendees ages 2 and up. Children under 2 are welcome, but must be seated in a lap.
When purchasing tickets gold and silver tickets, all tickets must be purchased in the same transaction to be seated together.
For those with mobility issues, please purchase Bronze tickets for The Polar Express™ train ride.
Tickets are non-refundable and cannot be exchanged.
FREE secure parking is available at the B&O parking lot at 1100 James Street (entrance is on Arlington Street). Event entrance is through the North Car Shop off Arlington Street, not the main Museum entrance at 901 W. Pratt Street.
The time on your ticket is when the doors will open and you will be allowed entry to the event. Once you arrive in the Welcome Depot, you can enjoy pre-show concessions, TK the DJ and a dance floor, and get excited about hopping on the Polar Express!
During the experience, you will meet Hero Boy and the Conductor, ride the Polar Express with dancing chefs, enjoy hot chocolate and cookies and receive the first gift of Christmas, a silver sleigh bell, from Santa himself! At the end of the train ride, you will arrive at the North Pole, where you can get photos with Santa, write him a special letter, participate in holiday crafts, and enjoy the festive decor and model train layouts!
Food and beverage available at our holiday Candy Cane Café located in the North Pole. Purchase a S’mores Kit at the café to make your own holiday treat over an open fire!
The museum is handicap accessible and ADA compliant, for those with mobility issues, please purchase Bronze tickets for The Polar Express™ train ride. Priority boarding will allow you to get settled on the train with the first group of visitors.
For our Neurodivergent visitors, the B&O has developed an extensive list of resources to make the experience more predictable and comfortable.
RESOURCES TO HELP PREPARE FOR YOUR VISIT:
Social Narrative for Children
Social Narrative for Teens & Adults
Visual Schedule Cards
Sensory Map coming soon!
ON-SITE RESOURCES AT THE EVENT:
Take Home Sensory Kits: Sensory kits include various stimming objects, a sensory map, visual schedule cards, and earplugs. Kits can be picked up at Admissions during check-in or in the Roundhouse.
Headphone Check-out: Full size headphones are available for check-out at Admissions. Headphones should be returned to Admissions prior to exiting the North Car Shop.
Sensory Station: A large tent set up in the Roundhouse will act as a quiet room. The Sensory Station features dim lighting, stimming furniture, soft landings, and is a Character Free Zone.
For questions regarding event accessibility or accommodations please contact us at edu@borail.org.
Pets are not permitted. We love your furry friends as much as you do, but please leave them at home!
This event is rain or shine. Please dress yourself and your family appropriately. In the event of winter weather, please visit the B&O Railroad Museum’s main webpage, borail.org, for any adjustments to the event schedule.
Concessions will be located inside the entrance building allowing the purchase of snacks and drinks while waiting for the event to begin. In addition, the Candy Cane Café will be open in the North Pole (Bay 15 of the Roundhouse) for your dining pleasure after the train ride. Please note outside food may not be brought into the museum.
See here for the Candy Cane Café Menu!
For a list of ingredients in the cookies & hot chocolate being served on the train, please see here.
Please note: Concessions are not permitted during the show intro and train ride experience. The Candy Cane Café will remain open in the North Pole until 15 minutes before the Museum closes.
Strollers are not permitted beyond the entrance. The B&O will provide a designated stroller check upon your entrance into the event and strollers may be retrieved at Santa’s baggage claim in the Roundhouse following your train ride.
Have more questions?
Please contact us through the form below.
